IF YOU ARE VISITING THE PRACTICE FOR A FACE-TO-FACE APPOINTMENT, PLEASE ATTEND WEARING A MASK
OR OTHER FACE COVERING.

Many thanks

THE SURGERY WILL BE CLOSED ON TUESDAY 21st JULY 2020
1.00pm - 6.30pm

If you are unwell during this time and would like medical advice, please ring the Out of Hours service on 111.

This surgery will re-open at the normal time on Wednesday 22nd July 2020.

  What is happening at Stubbington Practice?

With some routine services on hold, we want to let you know that although our doors are closed, we are still here for you. 

If you have persisting or potentially serious symptoms, please do not delay in seeking HELP either by telephoning us or using E-consultations via our website www.stubbingtonmedical.co.uk .  We can review you by phone or video and if we need to see you, we can arrange to do so. If you need an urgent referral to the hospital then this is still happening.

We are still reviewing patients with long term conditions such as Diabetes, Asthma & COPD. As your review becomes due, you will be contacted by a member of staff who will offer you a telephone appointment with the nurse.

We are continuing medication reviews, so you may receive a call or text from your GP to discuss, when this is due.

If you require a blood test, we can still perform these at the surgery or you can attend Fareham Community Hospital if you prefer. The phone number is 01489 587400.

We are continuing with our immunisation programmes for babies and adults at the surgery as normal.

You can request your prescription using the NHS APP or by using the practices online access. You can also request REPEAT prescriptions only, by telephone. Please remember to nominate a pharmacy for your prescription to go electronically as you will not be able to collect your prescription at the surgery.

Please remember if you are worried about your health in any way, please contact the surgery.

Making an appointment

• Our GP practice has now moved to a total triage system. This means that all requests for appointments must be made via the phone  on 01329 664231.

• Each request will be passed to a doctor for assessment. You may find that we treat you by phone, by video link, or we may ask you to come to the surgery.

• You will only be able to access the surgery premises if you have been asked to do so and there will be clear arrangements discussed with you as to how we can safely do this. Please do not come to the surgery unless you have been specifically asked to do so.

Attending your appointment

• If you need to have a face to face appointment, you may be asked to attend one of the following surgeries:
  
  Brook Lane Surgery
  233a Brook Lane, Sarisbury Green, SO31 7DQ
  Tel: 01489 575191
  
  Lockswood Surgery
  Centre Way, Locks Heath, SO31 6DX
  Tel: 01489 576708

  Highlands Practice
  102 Highlands Road, Fareham, PO15 6JF
  Tel: 01329 845777

• You might be asked to wait in your car for the doctor or nurse to come and see you outside.  This will be confirmed when your appointment is booked.

• Whilst you may have to go to a different surgery building to the one you are used to and you might see a doctor or nurse who you are not familiar with, your records will still be accessible securely to you and to them.

• If you need to attend for a vaccination, please CLICK HERE for more information.

Repeat prescriptions

• Please request prescriptions in one of the following ways:
  - using your online access account if you have one
  - via the NHS app (visit www.nhs.uk/nhsapp)
  - by email: fgccg.stubbington-admin@nhs.net
  - by phone: 01329 664231, choosing option 3 to speak to our prescriptions team.

• Prescriptions will be sent to your nominated pharmacy; if you have not already nominated a pharmacy please specify when requesting.

 How can you help

• Please be patient – our phone lines are very busy.
• Do you have a condition that you can treat at home? If you do then please try to do this with advice from NHS online or your local pharmacist.
• Do you simply need general advice? If you do, can you call 111 for this or submit an eConsult (see our homepage for more information).
• If you think you may have Covid-19 DO NOT go to a GP surgery, pharmacy or hospital. Use the NHS111 Online service to find out what to do next: 111.nhs.uk/covid-19.
• If you feel you need to see a doctor for non-Covid-19 symptoms then please call 01329 664231 and we will discuss your needs.
• Please help the receptionist by giving them as much information as possible and answer any questions they may have. This will help us prioritise calls and have the right Clinician call you back.
• You can email the practice at: 
  fgccg.stubbington-admin@nhs.net    
• Please check our website and Facebook page (Stubbington Medical Practice) regularly for updates.
• We do anticipate some staff shortages due to isolation and sickness and aim to continue to give you the best possible care at this difficult time. We appreciate your continued support.

PLEASE TREAT OUR STAFF WITH COURTESY AND RESPECT - THANK YOU FOR YOUR UNDERSTANDING AND COOPERATION DURING THIS
CHALLENGING TIME.

PLEASE CHECK YOUR MOBILE PHONE
REGULARLY FOR UPDATES.
THIS IS HOW WE WILL CONTACT YOU IF WE HAVE A MOBILE PHONE NUMBER FOR YOU.

 Please Seek Alternatives to A&E for
Minor Injuries & Illness where Possible

The NHS is doing all it can to make sure it is able to support all those who will need hospital treatment as a result of coronavirus (COVID-19).

Organisations across the NHS are taking a number of steps to prepare for increased demand and you may be redirected if you attend A&E with a minor injury.

Please CLICK HERE for information on where to go if you have a minor injury or illness.

Our Emergency Dept. remains open.  If you or someone you know is experiencing a medical emergency you/they can still attend the ED, or alternatively please call 999.

Medical emergencies can include:
- loss of consciousness
- an acute confused state
- fits that aren't stopping
- chest pain
- breathing difficulties
- severe bleeding that can't be stopped
- severe allergic reactions
- severe burns or scalds

Call 999 IMMEDIATELY if you or someone else is having a heart attack or stroke.  Every second counts with these conditions.

Also call 999 if you think someone has had a major trauma, such as after a serious road traffic acident, a stabbing, a shooting, a fall from a height or a serious head injury.

If you have symptoms of COVID-19 (a high temperature or a new, continuous cough), please DO NOT attend the Emergency Dept. or any of the other services.

LINKS TO FURTHER INFORMATION

Self-register as high risk
Click HERE

Guidance on shielding and protecting vulnerable people
Click HERE

Advice for people with asthma
Click HERE

Self-isolation notes
Click HERE

Guidance on Self Isolation and Social Distancing for COVID-19
Click HERE

Travel plans?
Click HERE

Information from the Hampshire Safeguarding Adults Board
Click HERE

BE CAUTIOUS about CANCER

Your GP wants to know if you have any of these symptoms.

These symptoms may be harmless but can be caused by cancer or other conditions, so contact your GP to discuss them.

Quick assessment means faster reassurance if all is well. If there is a problem, an earlier diagnosis means better chances of a full recovery.

Better outcomes with

Earlier assessment of:

 Change in bowel/bladder function

A mouth ulcer or skin problem which isn’t healing

Unexpected bleeding/discharge (eg bowel/vagina/nose)

Thickness/lump in a breast/nipple/elsewhere

Indigestion - severe & persistent/swallowing difficulty

Ongoing cough/hoarseness

Unusual appearance of a mole/wart

Symptoms of unexplained weight loss/bloating/extreme fatigue/excessive night sweats/unexplained pain

TELL YOUR GP ABOUT ANY OF THESE SYMPTOMS.