IF YOU ARE VISITING THE PRACTICE FOR A FACE-TO-FACE APPOINTMENT, PLEASE ATTEND WEARING A MASK OR OTHER FACE COVERING.

Many thanks

FLU CLINICS

FOR ANYONE OVER 50 OR UNDER 50 IN A CLINICAL AT RICK GROUP WHO HAS NOT YET HAD A FLU VACCINATION

Please call the surgery to book an appointment.

TO ALL OF OUR PATIENTS

Dear Patient

We are all excited to hear about the progress of the rolling out of the Covid vaccine and look forward to this improving the quality of life for all of us.

We know that you, like us, are struggling with the continued confines imposed upon us all due to the Covid-19 pandemic.

Everyone is trying to make the best of the situation and, as a practice, we are committed to caring for you in the best possible way whilst keeping both you and our team safe.

To keep you as informed as possible, we will update these messages frequently as we become aware of more information from NHS England:

·  The vaccines are being rolled out in a very strict order

·  Please do not contact the surgery nor the hospital to seek a vaccine

·  We will contact you when the NHS has informed us that you are eligible

-  We are still open if you have any medical concerns and will offer advice via the telephone whenever we can to prevent you leaving home unnecessarily

·  With the current rapid increase in Covid-19 cases it is even more important to

o   wash your hands
o   wear a face mask as advised
o   keep 2 metres apart

Thank you for your patience

Dr Hopkins and Partners/Practice Manager

20/01/21

  What is happening at Stubbington Practice?

As we resume all services, we want to let you know that although our doors are closed, we are still here for you. 

Please remember if you are worried about your health in any way, please contact the surgery.

Making an appointment

• Our GP practice has now moved to a total triage system. This means that all requests for appointments must be made via the phone  on 01329 664231.  We CANNOT make appointments requested by email.

• Each request will be passed to a doctor for assessment. You may find that we treat you by phone, by video link, or we may ask you to come to the surgery.

• You will only be able to access the surgery premises if you have been asked to do so and there will be clear arrangements discussed with you as to how we can safely do this. Please do not come to the surgery unless you have been specifically asked to do so.

• If you need to attend for a vaccination, please CLICK HERE for more information.

Repeat prescriptions

• Please request prescriptions in one of the following ways:
  - using your online access account if you have one
  - via the NHS app (visit www.nhs.uk/nhsapp)
  - by email: fgccg.stubbington-admin@nhs.net
  - by phone: 01329 664231, choosing option 3 to speak to our prescriptions team.

• Prescriptions will be sent to your nominated pharmacy; if you have not already nominated a pharmacy please specify when requesting.

 How can you help

• Please be patient – our phone lines are very busy.
• Do you have a condition that you can treat at home? If you do then please try to do this with advice from NHS online or your local pharmacist.
• Do you simply need general advice? If you do, you can call 111 for this or submit an eConsult.
• If you think you may have Covid-19 DO NOT go to a GP surgery, pharmacy or hospital. Use the NHS111 Online service to find out what to do next: 111.nhs.uk/covid-19.
• If you feel you need to see a doctor for non-Covid-19 symptoms then please call 01329 664231 and we will discuss your needs.
• Please help the receptionist by giving them as much information as possible and answer any questions they may have. This will help us prioritise calls and have the right Clinician call you back.
• You can email the practice at: 
  fgccg.stubbington-admin@nhs.net    
  (Please do not use this to request appointments - these must be made by calling reception on 01329 664231)
• Please check our website and Facebook page (Stubbington Medical Practice) regularly for updates.
• We do anticipate some staff shortages due to isolation and sickness and aim to continue to give you the best possible care at this difficult time. We appreciate your continued support.

We ask that you please treat our staff with courtesy and respect - thank you for your understanding and co-operation dueing thse challenging times.

 Please Seek Alternatives to A&E for
Minor Injuries & Illness where Possible

The NHS is doing all it can to make sure it is able to support all those who will need hospital treatment as a result of coronavirus (COVID-19).

Organisations across the NHS are taking a number of steps to prepare for increased demand and you may be redirected if you attend A&E with a minor injury.

Please CLICK HERE for information on where to go if you have a minor injury or illness.

Our Emergency Dept. remains open.  If you or someone you know is experiencing a medical emergency you/they can still attend the ED, or alternatively please call 999.

Medical emergencies can include:
- loss of consciousness
- an acute confused state
- fits that aren't stopping
- chest pain
- breathing difficulties
- severe bleeding that can't be stopped
- severe allergic reactions
- severe burns or scalds

Call 999 IMMEDIATELY if you or someone else is having a heart attack or stroke.  Every second counts with these conditions.

Also call 999 if you think someone has had a major trauma, such as after a serious road traffic acident, a stabbing, a shooting, a fall from a height or a serious head injury.

If you have symptoms of COVID-19 (a high temperature or a new, continuous cough), please DO NOT attend the Emergency Dept. or any of the other services.

LINKS TO FURTHER INFORMATION

Self-register as high risk
Click HERE

Guidance on shielding and protecting vulnerable people
Click HERE

Support and advice for talking to children about the pandemic
Click HERE

Advice for people with asthma
Click HERE

Self-isolation notes
Click HERE

Guidance on Self Isolation and Social Distancing for COVID-19
Click HERE

Travel plans?
Click HERE

Information from the Hampshire Safeguarding Adults Board
Click HERE

BE CAUTIOUS about CANCER

Your GP wants to know if you have any of these symptoms.

These symptoms may be harmless but can be caused by cancer or other conditions, so contact your GP to discuss them.

Quick assessment means faster reassurance if all is well. If there is a problem, an earlier diagnosis means better chances of a full recovery.

Better outcomes with

Earlier assessment of:

 Change in bowel/bladder function

A mouth ulcer or skin problem which isn’t healing

Unexpected bleeding/discharge (eg bowel/vagina/nose)

Thickness/lump in a breast/nipple/elsewhere

Indigestion - severe & persistent/swallowing difficulty

Ongoing cough/hoarseness

Unusual appearance of a mole/wart

Symptoms of unexplained weight loss/bloating/extreme fatigue/excessive night sweats/unexplained pain

TELL YOUR GP ABOUT ANY OF THESE SYMPTOMS.