Dear Patients,

We currently have a high number of staff sickness and isolation this has and will continue to affect both the clinical staff and reception team for the next 10 days. While we endeavour to try to keep the practice running as normal as possible during this time our nurse and GP appointments may be reduced.

Please be aware this may mean we need to cancel some nurse clinics and appointments. We will be contacting patients to cancel appointments, if you do not hear from us, please still come to your appointment. If you cannot make your appointment, please call to cancel so the appointment can be allocated to another patient.

Our urgent care team is running as normal.

Sorry for any inconvenience caused.

Thank you for your patience and understanding.

Stubbington Medical Practice 

Urgent Treatment Centre 

Thinking of attending the emergency department at QA Hospital or the Urgent Treatment Centre at St Mary’s Community Health Campus for an urgent, but non-emergency, need?

Please remember that there is an urgent treatment centre (UTC) near you at Gosport War Memorial Hospital/Petersfield Community Hospital where you may be seen much faster.

Contact 111 on-line (111 Online Website ), or phone 111 to be directed to the most appropriate place for your need – and to get an allocated appointment slot so you can be seen at the right place, first time by the most appropriate healthcare professional.

The UTC does accept walk-in patients for people unable to use 111, but you may need to wait longer or may be directed to another care facility if clinically appropriate.  

Through winter please help the NHS to ensure our emergency department is kept free for those patients in need of emergency or life-saving care. 

Thank you 

To all our Patients

 Medical settings are a higher risk environment and will need to be subject to more control measures than other public facilities.

 We are acting very cautiously and are maintaining:

   Social distancing

Face coverings

PPE for healthcare staff

 The omicron variant is more transmissible, and patients may come to the surgery when they are contagious.

 It is our duty to do all we can to keep both our patients and our staff safe whilst we deliver our care.

 Thank you

Dr Hopkins and Partners

How can you help?

Please be patient – our phone lines are very busy, especially between 8am and 11am.

Do you have a condition that you can treat at home? If you do then please try to do this with advice from NHS online or your local pharmacist.

Do you simply need general advice? If you do, you can call 111 for this or submit an eConsult.

If you think you may have Covid-19 DO NOT go to a GP surgery, pharmacy or hospital. Use the NHS111 Online service to find out what to do next: 111.nhs.uk/covid-19.

If you feel you need to see a doctor for non-Covid-19 symptoms then please call 01329 664231 and we will discuss your needs.

Please help the receptionist by giving them as much information as possible and answer any questions they may have. This will help us prioritise calls and have the right Clinician call you back.

You can email the practice at: 
fgccg.stubbington-admin@nhs.net    
(Please do not use this to request appointments - these must be made by calling reception on 01329 664231)

Please check our website and Facebook page (Stubbington Medical Practice) regularly for updates.

We do anticipate some staff shortages due to isolation and sickness and aim to continue to give you the best possible care at this difficult time. We appreciate your continued support.

We ask that you please treat our staff with courtesy and respect - thank you for your understanding and co-operation during these challenging times.